SALE FAQ
Please see below FAQ relating to items on SALE
All items are FINAL SALE
Refunds/ exchanges/ credit notes for change of mind are not available
Should any item be faulty upon receiving your order, you must notify customersupport@christienicolaides.com within 7 days of receiving your order
Variations in stones & pearls are not faults
SALE ITEMS ARE NOT AVAILABLE IN STORE - SALE IS ONLINE ONLY
Questions cannot be answered via Instagram or Facebook
Please direct questions to customersupport@christienicolaides.com
Please note we will only respond to email enquires during studio open hours only - 10am-5pm Monday - Friday AEST (Australian eastern standard time)
FURTHER REDUCTIONS & NEW TO SALE
As a retailer we reserve the right to further reduce prices based on inventory levels during the sale duration.
Advertised prices are subject to change without notice, refunds for difference in prices paid prior to further reductions will not be granted.
If you have purchased a product that was previously not included in sale, we cannot extend the new sale price to your purchase retroactively.
SALE & PROMOTIONS
Sale & Promotions are subject to change without notice, refunds for difference in prices paid prior to promotional period will not be granted.
If you have purchased a product that was previously not included in a promotion, or prior to the release of the promotion, we cannot extend the new sale price to your purchase retroactively.
DESPATCH INFORMATION
Please allow 3-5 days handling for SALE orders.
Please check our delivery page terms for more information regarding delivery.
FINAL SALE - unique item information
Please note each and every piece of jewellery is hand-made and due to the use of freshwater pearls and natural stones your jewellery will vary slightly from the image provided online
Our Baroque Pearls and natural gems are entirely authentic, making each heirloom piece truly unique. Each item organically forms with infinite variations of vivid colours, patterns, and shapes - making your jewellery collection magnificently one of a kind, just like you.
As each and every pearl and stone is unique and beautiful - these naturally occurring variances are not considered faults.
ITEMS LOST IN TRANSIT
For Australian Orders, please follow up with the tracking provided via the Australia Post website
For all international orders (outside of Australia) please follow up with the tracking provided via the DHL website
