HOLIDAY SHIPPING CUT-OFF
Express Shipping last day to order | 18th of December
Standard Shipping last day to order | 13th of December
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Express Shipping last day to order | 13th of December
Standard Shipping last day to order | 9th of December
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Express Shipping last day to order | 16th of December
Missed the date? Add a gift card!
FAQ
SHIPPING & DELIVERY
QUALIFY FOR FREE SHIPPING
Free shipping on all Australian orders over $150 AUD.
All Australian orders are sent via Australia Post. Australian orders received by 12pm will be dispatched same day via Standard Post, unless Express Post is selected at checkout (Excluding Weekends).
All orders received after 12pm will be dispatched next business day.
Free shipping on all USA & Canadian orders over $100 USD.
ALL INTERNATIONAL ORDERS ARE SENT VIA DHL EXPRESS*
Free shipping on all New Zealand orders over $400 AUD.
ALL INTERNATIONAL ORDERS ARE SENT VIA DHL EXPRESS*
Free shipping on all Worldwide orders over $550 AUD.
ALL INTERNATIONAL ORDERS ARE SENT VIA DHL EXPRESS*
ALL OTHER SHIPPING RATES
Optional Express Post for Australian orders
$15 Australia only
Unless Express postage is selected and paid for at checkout, purchases that qualify for free shipping will be sent via standard shipping.
Flat rates for orders that don't qualify for free shipping below
$10 AUSTRALIA Standard
$15 AUSTRALIA Express
$30 NEW ZEALAND
$25 USA, CANADA, UK, EUROPE & ASIA
$55 UAE
*Additional vat/ duty/ taxes charges may be applicable to your country based on your countries import regulations.
FAQ
After placing your order you will receive a confirmation email, if one does not come through please check your junk mail or email us at customersupport@christienicolaides.com
A separate shipping email will be sent with a tracking number once your order is shipped.
All Australian orders are sent via Australia Post and all International orders are sent Express via DHL.
Australian orders received by 12pm will be despatched same day via Standard delivery unless Express Post is selected at checkout (excluding weekends).
All orders received after 12pm will be despatched next business day.
Use the tracking number provided in the shipping email to track your parcel. Your parcel can be tracked on either the Australia Post website (Australian orders) or the DHL website (orders outside of Australia)
If you have not received a shipping confirmation email within 3 business days of placing your order, please email customersupport@christienicolaides.com
It is your responsibility to arrange for re-delivery or pick up from your post office (or similar) if the parcel cannot be left at the address provided.
Please note that the customers are responsible for the VAT & Duty charges. VAT & Duty charges are not payable by Christie Nicolaides. These charges are set-by the receiving country and outside Christie Nicolaides the brand's control.
Customers who choose to not pay Duty/ VAT/ Taxes and opt for their parcel to be returned to Christie Nicolaides, will be charged a restocking fee of $60 AUD to cover return freight and logistical costs.
All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Note, in rare occasions custom agents may delay delivery of some packages. Christie Nicolaides is not responsible for any delays.
Any orders for Western Australia or locations outside of Australian metropolitan areas, please allow an additional 1-3 days post time. Delivery times are an estimate only and Christie Nicolaides will not be held liable for any reasonable or unavoidable delays in delivery.
A Click & Collect option is available at checkout. Orders can only be collected from our Brisbane City Store.
Click & Collect Address
Christie Nicolaides
Shop 1, 41 Edward Street Brisbane City, Queensland 4000
Australia
You will be notified when your order is ready to collect.
Please allow 1-2 days before following up if your order is ready for pick-up.
Orders can only be collected within our trading hours.
Brisbane Store Trading Hours
10am-5pm | Monday-Friday
10am - 4pm | Saturday
Closed | Sundays & Public Holidays
All International orders are sent via DHL Express
International orders over $550 AUD will be sent free of charge
USA & Canada receive Free Shipping for orders above $100 USD, shipping for orders below $100 will be charged at $25
Flat rates for orders under $550 (AUD)
$30 NEW ZEALAND (+ duties/ taxes)
$25 USA, CANADA, UK, EUROPE & ASIA (+ duties/ taxes)
$55 UAE (+ duties/ taxes)
All international orders are sent via DHL Express and normal expected delivery times are 3-5 days. Upon despatch a tracking number will be emailed to you. The parcels can be tracked through the DHL website here
Delivery times are an estimate only and Christie Nicolaides will not be liable for any reasonable or unavoidable delay in delivery.